01
Controls support
Diagnosing PLC, HMI, automation, and motion-control issues with a structured, production-first approach.
- Allen-Bradley & Beckhoff PLCs
- HMI configuration and support
- VFD, servo, and multi-axis systems
Controls support · Industrial automation
Calm thinking for
complex systems.
I’m Ciara Reed, a controls and field service technician who helps teams diagnose PLC, HMI, motion-control, and electrical issues—then gets production moving again.
What I bring
- 01PLC & HMI troubleshooting
- 02Remote & on-site support
- 03Line reliability & upgrades
- 04Clear customer communication
5+Years in electrical
and automation work
and automation work
4+Years supporting
packaging machinery
packaging machinery
PLCAllen-Bradley
and Beckhoff
and Beckhoff
01 / Approach
Technical depth.
Human clarity.
Production issues are rarely just code, wiring, or hardware. They’re also urgency, uncertainty, and a team that needs a clear path forward. I combine methodical diagnostics with straightforward communication, whether I’m connected remotely or standing beside the line.
02 / Expertise
Built for the moments
when uptime matters.
02
Line reliability
Looking beyond the immediate fault to improve performance, reduce repeat issues, and support lasting fixes.
- Root cause analysis
- Software revisions and upgrades
- Preventive maintenance and retrofits
03
Customer partnership
Keeping operators, maintenance teams, and engineers aligned from the first symptom through resolution.
- Remote and on-site troubleshooting
- Training and technical reporting
- FAT, SAT, and commissioning support
03 / Experience
Hands-on experience,
from panel to production.
R.A. Jones
Field Service Electrical Technician
Support complex packaging machinery at customer facilities across domestic and international locations, solving production-critical controls and electrical issues.
- Diagnose PLC, HMI, motion-control, automation, and electrical faults.
- Program and modify Allen-Bradley and Beckhoff control systems.
- Support upgrades, retrofits, commissioning, FAT, and SAT.
- Guide customer teams through remote and on-site troubleshooting.
- Translate technical findings into clear recommendations and reports.
- Train operators and maintenance teams on safe, systematic problem-solving.
Phoenix Upfitters, LLC
Electrical Technician
Installed, integrated, tested, and repaired electrical systems for commercial, public-safety, K-9, and specialty vehicles.
- Diagnosed electrical faults and completed corrective repairs.
- Read schematics, technical drawings, and OEM documentation.
- Integrated power distribution, controls, lighting, and auxiliary systems.
- Coordinated custom builds with customers and fabrication teams.
04 / Education
A multidisciplinary
technical foundation.
University of Northwestern Ohio · 2020
Mechatronics, Robotics, Automation Technology & Engineering
High-Performance Motorsports Technology
Automotive Technology
Jacksonville, Florida · Open to remote opportunities
Let’s keep
things moving.
Looking for a controls professional who can troubleshoot deeply, communicate clearly, and support customers wherever the work takes place?
theciarareed@gmail.com Download résumé PDF ↓